Sales Terms & Conditions of Sale


All bid prices “hammer prices” (means the price at which a lot is knocked down/sold to the purchaser) will be subject to a buyer’s premium, of 22.5% of the hammer price (GST inclusive). The buyer’s premium price is added to your successful bid and the two together make up your purchase price. Eg. A hammer price of $100 would total $122.5 (inclusive of the buyer premium).


Auction sales are strictly by bank deposit, cash, eftpos or credit card (Mastercard & Visa and American Express available, please note the bank may charge additional fees). Payment by cheque is not available. All sales are final at the fall of the auctioneer’s hammer/online sale declaration by auctioneer.


At the falling of the hammer/online sale declaration by the auctioneer, the highest bidder will have purchased the offered lot. The purchase is subject to all the terms and conditions set forth herein. The purchaser assumes full responsibility thereof. All items purchased must be paid for and collected on the day for in person sales unless other arrangement have been made with auctioneer. Online sales invoices must be paid within 24 hours of receipt of invoice.


We reserve the right to withdraw any property prior to sale, to pass items or make changes prior to the auction. Any changes made will be included on the day of the auction as an amendment.


All absentee and postal bidders will be notified by email or phone where possible. All successful purchasers are required to pay the invoice amount, and will be notified on the cost of packaging, freight and insurance on successful bids if required and charged at appropriate rates. Please allow 7-10 working days for delivery.

6. GST

GST is included in the bidding price.


All property offered for sale is as is, where is. Tuckerbox Auctions Pty Ltd does not guarantee or make warranties on any lot sold except for requirements of clear ownership under Australian Consumer Law. Descriptions in the catalogue are based on best opinions. They are written as a guide to potential bidders. We strongly recommend you view any item personally or seek further information from auctioneers if required prior to bidding.

Under the conditions of Australian Consumer Law auctions are not required to provide refunds for items purchased at auction so please do your due diligence and bid carefully. If there are any issues with items purchased from auction not matching the description provided from the auction catalogue (eg. A ruby ring is determined to be spinel, gold is 9ct not 18ct as described etc) please contact us within 21 days of the sale date to discuss a refund. Once the 21-day period is over the vendor will have been paid and it will not be possible to provide a refund for any circumstances.

Refunds will not be offered (even within the 21-day period) for the following reasons:

  • You have changed your mind,
  • You have overspent,
  • The jewellery items don’t suit or fit,
  • You have not able to on-sell items purchased as hoped,
  • You took items to another valuer, and received a differing opinion as to the insurance value,
  • You received any disparaging verbal information about an auction item provided from a competitor in the field.

Please bid carefully.

No employee of Tuckerbox Auctions Pty Ltd is authorised to make any representation of warranty, oral or written with respect to any property. If you are not sure of any item (even after talking with auction staff) DO NOT BID.

Many jewellery items come with certificates from  gemmologists/valuers, or laboratories. This is to increase confidence that items are described correctly (eg. Gold is 18ct, the stone is a diamond or ruby etc). Some certificates provide estimated valuations for insurance purposes only. These are the opinions of the valuer at the time of assessing the items. These valuers are independent of Tuckerbox Auctions Pty Ltd. The valuation amount has no bearing on the auction value of an item. Any questions regarding the valuation should be directed to the issuing valuer (refer to contact details on the certificate) as Tuckerbox Auctions Pty Ltd. have no association with the valuer or valuation amount contained in the valuation.


  • Circa: Means approximate date of manufacture.
  • Style:(eg. Deco Style ring) means that we are unable to authenticate items and have thus used the word style, with goods priced accordingly.
  • We do stress there are no guarantees or warranties so it important that purchasers do their own research when considering bidding prior to auction.


Failure to pay for an item that has been won by a purchaser in accordance with the aforementioned Terms and Conditions may result in late payment fees or storage charges. Non-payment of won items will result in the purchaser being barred from participating in future auctions, with appropriate feedback of non-payment left on publicly accessible auction platforms where appropriate.


Acceptance of a bidder card/online registration in conjunction with a recognised bid constitutes acceptance of the Terms & Conditions of Sale.

Privacy Policy

Tuckerbox Auctions values and respects the privacy of the people we deal with. Tuckerbox Auctions is committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) (Privacy Act) and other applicable privacy laws and regulations. This Privacy Policy (Policy) describes how we collect, hold, use and disclose your personal information, and how we maintain the quality and security of your personal information.
What is personal information?

“Personal information” means any information or opinion, whether true or not, and whether recorded in a material form or not, about an identified individual or an individual who is reasonably identifiable. In general terms, this includes information or an opinion that personally identifies you either directly (e.g. your name) or indirectly.

The personal information we collect about you depends on the nature of your dealings with us or what you choose to share with us. The personal information we collect about you may include:

  • Name
  • Mailing or street address;
  • Date of birth;
  • Email address;
  • Phone number

We collect your personal information directly from you when you:

  • Interact with us over the phone;
  • Interact with us in person;
  • Interact with us online;
  • Attend a Tuckerbox Auctions event;
  • Subscribe to our mailing list;
  • Apply for a position with us as an employee, contractor or volunteer

We use personal information for many purposes in connection with our functions and activities, including the following purposes:

  • Provide you with information or services that you request from us;
  • Deliver to you a more personalised experience and service offering;
  • Improve the quality of the services we offer;
  • Internal administrative purposes;
  • Marketing and research purposes;

We may disclose your personal information to third parties in accordance with this Policy in circumstances where you would reasonably expect us to disclose your information. For example, we may disclose your personal information to our third-party service providers (for example, our IT providers).

The Tuckerbox Auctions website uses cookies. A cookie is a small file of letters and numbers the website puts on your device if you allow it. These cookies recognise when your device has visited our website(s) before, so we can distinguish you from other users of the website. This improves your experience and the [Organisation] website(s).

We do not use cookies to identify you, just to improve your experience on our website(s). If you do not wish to use the cookies, you can amend the settings on your internet browser so it will not automatically download cookies. However, if you remove or block cookies on your computer, please be aware that your browsing experience and our website’s functionality may be affected.

We will not keep your personal information for longer than we need to. In most cases, this means that we will only retain your personal information for the duration of your relationship with us unless we are required to retain your personal information to comply with applicable laws, for example record-keeping obligations.

We may send you direct marketing communications and information about our services, opportunities, or events that we consider may be of interest to you if you have requested or consented to receive such communications.

These communications may be sent in various forms, including mail, SMS, fax and email, in accordance with applicable marketing laws, such as the Australian Spam Act 2003 (Cth). You consent to us sending you those direct marketing communications by any of those methods. If you indicate a preference for a method of communication, we will endeavour to use that method whenever practical to do so.

You may opt-out of receiving marketing communications from us at any time by [following the instructions to “unsubscribe'' set out in the relevant communication]

Tuckerbox Auctions will endeavour to keep your personal information accurate, complete and up to date. If you wish to make a request to access and / or correct the personal information we hold about you, you should make a request by contacting us and we will usually respond within 7 day.

For complaints about how Tuckerbox Auctions handles, processes or manages your personal information, please contact [email protected].

Note we may require proof of your identity and full details of your request before we can process your complaint.

Please allow up to 7 days for Tuckerbox Auctions to respond to your complaint. It will not always be possible to resolve a complaint to everyone’s satisfaction. If you are not satisfied with our response to a complaint, you have the right to contact the Office of Australian Information Commissioner at to lodge a complaint.

If you have a question or concern in relation to our handling of your personal information or this Policy, you can contact us for assistance as follows:

Email: [email protected]
Phone: Grant Clark on 0450637470
Address: Tuckerbox Auctions Privacy Officer
110 Mount Street Gundagai
NSW 2722

Buy with us

Bid from anywhere within Australia. Items are 100% guaranteed as described. Options for bidding include online, telephone or absentee bid. Free express delivery with insurance on all jewellery items, Australia wide.